FAQs
Get all the answers to the most frequently asked questions (FAQs)
What are the different colors for HID kits?
-3000K:Golden Yellow produces an eye-catching deep yellow
-5000K:Factory White is the classic choice comparable to OEM
-6000K:Intense White is the brightest white bulb with a hint of blue
-8000K:Icy Blue combines styling and performance
-10000K:Deep Blue has a rich blue output
What does each HID kit consist of?
Each kit comes with 2 bulbs, 2 ballasts, and all the necessary wiring accessories for a complete plug-and-play installation.
Neither side lighting up?
Check the headlight fuses, and then check the ballast plugs to insure correct installation. If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor which we offer for free. Let us know your year, make, and model and we will send one right away.
What's better? Hi-Lo or Bi-Xenon?
Hi-Lo Xenon bulbs actually have two bulbs per light socket, one HID Xenon bulb for low beam, and one halogen bulb for high beam. Bi-Xenon bubs provide xenon HID on both the high beams and the low Beams. Bi-xenon is recommended for a full HID experience!
What is the differnce between the different HID ballasts we carry?
- Signature Series (35w): Standard size ballast with 35 watts going to the HID bulb.
- Power Series (55w): Provides 20% more wattage to the HID bulb, which provides 30-40% more brightness than the 35w HID kit.
- Stealth Series (35w): Slim ballast, which is about half the size of a regular ballast and is also 35w. Frequently used for vehicles that are more compact in the engine area for easier installation.
- Volt CANBUS Series (35w): Our top-of-the-line HID ballast has the most advanced built-in components that will eliminate any issues a vehicle’s computer system may have with aftermarket HID. This ballast has built-in cancellers that also help with flickering issues that some vehicles may experience. This CANBUS ballast produces the light output (lumens) almost equivalent to 55w while only using 35w, with quality equivalent to an OEM ballast. A very high quality HID kit, recommended for all years, makes, and vehicle models. We recommend this ballast for all new 2013/2014 vehicles.
Pro CANBUS Series (55w): This ballast has everything the Volt CANBUS has, PLUS it’s a 55w ballast, like our 55w Power Series. Our top-of-the-line HID ballast with the most advanced built-in components will eliminate any issues a vehicle’s computer system may have with aftermarket HID. This ballast also has built-in cancellers and will also help with flickering issues that some vehicles may experience. The CANBUS ballast also produces the light output (lumens) of 4200, and the quality of the ballast is equivalent to an OEM ballast. A very high quality HID Kit recommend for all years, makes, and vehicle models. We recommend this ballast for all new 2013/2014/2015 vehicles.
If my vehicle has factory HIDs, can I use HIDeXtra’s HID kit?
Since you have factory HID, our aftermarket HID kit doesn’t directly plug into your vehicle’s power harness. If you’re only replacing the bulb, you can simply swap the bulb, but if you are changing the ballast you will need to cut and splice the wire in order to hook up our ballast to your vehicle. Our D2R/D2S HID kit includes two bulbs and two ballasts (built-in igniter) along with all the wiring you need for installation. We do not recommend replacing just the bulb or the ballast because mixing and matching parts between factory and aftermarket may result in improper functionality of the HID kit.
What issues are common with Dodge vehicles?
We must inform you that Dodge vehicles commonly do not support aftermarket HID headlights. This is the reason for the flickering/strobing of the lights after installation due to the unstable HID output (fluctuating power sent to headlights). Dodges are equipped with computer controlled headlights that cause the dashboard computer to emit a “lights out” error message after installation.
We have not yet found a solution for the incompatibility issues between the Dodge Ram and the Bi-Xenon HID kit; however, this is how we’ve helped our customers enjoy HID lights on their Dodge vehicles:
All our HID kits feature plug-and-play technology which makes installation extremely easy and troubleshooting even easier. We’ve often seen that by adding a relay and pair of capacitors (learn more here), common Dodge HID issues are resolved; therefore, we highly recommend going with the Hi/Lo HID kit and purchasing a pair of capacitors and relay harnesses. Our Volt Series will eliminate any issue your Dodge’s computer system may have with aftermarket HIDs.